At Maria’s Collection, protecting your privacy and maintaining the security of your personal information is important to us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, create an account, place an order, or interact with our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

To provide a smooth and secure shopping experience, we may collect different types of information from customers.

Personal Information

Information that identifies you directly, including:

• Full name
• Email address
• Phone number
• Billing address
• Shipping address
• Account login information
• Order history

Payment Information

When making purchases, payment details may be processed through secure payment providers. We do not store complete card information on our servers unless specifically stated.

Technical Information

When using our website, we may automatically collect:

• Device type
• Browser information
• IP address
• Time zone
• Website usage behavior
• Pages visited
• Session information

Communication Information

When contacting customer support or subscribing to updates, we may collect communication records to improve service quality.

2. How We Use Your Information

We use collected information to operate and improve our services.

Your information may be used to:

• Process and fulfill orders
• Deliver products and services
• Verify payments and transactions
• Manage your account
• Provide customer support
• Send order confirmations and shipping updates
• Improve website performance and user experience
• Personalize product recommendations
• Respond to inquiries and feedback
• Prevent fraud and unauthorized activity
• Meet legal and regulatory obligations

We only collect information necessary for legitimate business operations.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance performance and improve your browsing experience.

Cookies help us:

• Remember account preferences
• Maintain login sessions
• Analyze website traffic
• Improve website functionality
• Personalize content and offers

You may disable cookies through your browser settings; however, some website features may not function properly.

4. How We Share Information

Maria’s Collection respects customer confidentiality and does not sell customer information.

We may share limited information only with trusted service providers for purposes including:

• Payment processing
• Order fulfillment
• Shipping and logistics
• Website hosting and maintenance
• Analytics and reporting
• Customer support services

These partners are expected to protect customer information and use it only for authorized purposes.

Information may also be disclosed when required by law or to protect our legal rights.

5. Data Security

We implement reasonable administrative, technical, and organizational measures to safeguard customer information.

Security measures may include:

• Secure server environments
• Restricted data access
• Encryption where appropriate
• Continuous monitoring and maintenance
• Payment security procedures

Although we strive to protect information, no online transmission or storage method can guarantee complete security.

6. Data Retention

We retain customer information only as long as necessary to:

• Complete transactions
• Provide customer support
• Maintain business records
• Fulfill legal and compliance requirements
• Resolve disputes

When information is no longer required, it is securely removed or anonymized where appropriate.

7. Customer Rights

Depending on applicable laws, customers may have rights regarding their personal information.

You may request to:

• Access your personal information
• Update inaccurate information
• Delete eligible account information
• Restrict certain processing activities
• Withdraw marketing preferences
• Request a copy of available account information

Requests may be subject to identity verification.

8. Marketing Communications

Customers who subscribe may receive promotional updates, product launches, special offers, and collection announcements.

You may unsubscribe from marketing communications at any time through available options in emails or by contacting customer support.

Transactional communications related to orders may still be sent when necessary.

9. Third-Party Services and Links

Our website may contain links or integrations with third-party services. Maria’s Collection is not responsible for the privacy practices of external websites.

Customers are encouraged to review third-party privacy policies before sharing information.

10. Children’s Privacy

Our website and services are not intended for children without appropriate supervision. We do not knowingly collect personal information from minors where prohibited by applicable regulations.

11. International Access

Customers accessing our services from outside the operating region acknowledge that information may be processed according to applicable operational requirements and legal standards.

12. Changes to This Privacy Policy

Maria’s Collection reserves the right to update this Privacy Policy periodically to reflect operational, legal, or service improvements.

Any updates become effective once published on this page.

13. Contact Us

If you have questions regarding this Privacy Policy, data usage, or your account information, please contact our Customer Care team through the available website contact channels.

Your trust matters to us, and we remain committed to protecting your privacy and delivering a secure shopping experience